Welcome to Routine Health and Hormone (“Routine Health,” “we,” “our,” or “us”). By accessing our website, routinehealth.com (the “Site”), scheduling an appointment, or receiving services from our clinic, you acknowledge and agree to the following Terms and Conditions (“Terms”). These Terms govern your use of our Site and your relationship with our practice.
If you do not agree with these Terms, you should discontinue use of our Site and refrain from obtaining services from us.
Scope of Services
Routine Health and Hormone provides health and wellness services, including but not limited to:
- Hormone replacement therapy,
- Weight management and medically assisted weight loss,
- IV therapy and IM injections,
- General wellness consultations and related treatments.
All services are delivered under the direction of licensed healthcare providers. Services and availability are subject to change without notice.
Medical Disclaimer
- The content on this Site is for informational and educational purposes only and does not constitute medical advice.
- No information on this Site should be used as a substitute for professional medical evaluation, diagnosis, or treatment.
- All clinical decisions are made following consultation, appropriate history taking, laboratory evaluation (if indicated), and provider judgment.
- Outcomes vary between patients; no guarantees are made regarding results.
Patient Eligibility
- Services are available only to individuals 18 years of age or older.
- By requesting services, you affirm that the information you provide is truthful, accurate, and complete.
- Routine Health reserves the right to decline services if they are not medically indicated or safe for the patient.
Appointments, Consultations, and Fees
- Initial consultations may be subject to a consultation fee, which will be disclosed prior to scheduling.
- Fees for laboratory testing, medications, supplements, or additional procedures may be billed separately.
- Payment is required at the time of service unless other arrangements are made in advance.
- We reserve the right to modify pricing and services at any time.
Cancellations and No-Show Policy
- Patients are expected to provide at least 24 hours’ notice to cancel or reschedule an appointment.
- Missed appointments or insufficient notice may result in a cancellation fee.
Payment Terms
- We accept HSA/FSA cards, major credit and debit cards, and cash payments.
- All sales of services and products are considered final and are not eligible for refund, except as required by law.
Patient Responsibilities
By receiving care at Routine Health and Hormone, you agree to:
- Provide accurate and complete medical and personal information,
- Follow your provider’s treatment plan as instructed,
- Promptly communicate any concerns, side effects, or changes in your health status,
- Use medications and treatments only as prescribed.
Privacy & Confidentiality
- We are committed to protecting your personal and health information in compliance with applicable privacy and confidentiality standards.
- Please review our [Privacy Policy] for details regarding how your information is collected, used, and safeguarded.
Website Use
- You may access our Site for personal, non-commercial purposes only.
- You agree not to use the Site in any unlawful manner or attempt to interfere with its functionality.
- All content, including logos, text, and graphics, is the intellectual property of Routine Health and Hormone and may not be copied or distributed without permission.
Limitation of Liability
- Routine Health and Hormone, its providers, and staff shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or services.
- We are not responsible for delays, interruptions, or failures beyond our reasonable control.
Indemnification
You agree to indemnify and hold harmless Routine Health and Hormone, its employees, affiliates, and healthcare providers from any claims, liabilities, or expenses resulting from your misuse of our Site or non-compliance with these Terms.
Governing Law
These Terms are governed by the laws of the State of Utah, without regard to its conflict of law rules. Any disputes shall be resolved in the appropriate courts located within Utah.
Modifications
Routine Health and Hormone reserves the right to update or revise these Terms at any time. Updates will be posted to this page with a revised “Last Updated” date. Continued use of our Site or services after such modifications constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms, please contact:
Routine Health and Hormone
(801) 839-4688